All Systems Operational

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This is our status page where we will share information about our services for our customers, good or bad. These metrics are calculated automatically.

You can contact our support team in one of these ways:

Live Chat: In app via Titan
Telephone: 0117 325 4755
SMS: +44117 325 4755
Email: support@titanpmr.com

Uptime over the past 90 days. View historical uptime.
Titan core API platform Operational
90 days ago
100.0 % uptime
Today
Titan access to NHS Operational
90 days ago
99.98 % uptime
Today
Titan Enterprise API Operational
Third Party Integrations Operational
90 days ago
100.0 % uptime
Today
NHS services Operational
Titan Helpdesk Operational
Titanverse Services Platform Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Apr 10, 2026

No incidents reported today.

Apr 9, 2026

No incidents reported.

Apr 8, 2026

No incidents reported.

Apr 7, 2026
Pod 16 performance
Resolved - Following a period of monitoring without further incident we are satisfied that the underlying issue is resolved. Apologies to the customers impacted earlier by this incident.
Apr 7, 17:57 UTC
Update - All pod 16 sites are now back on our primary platform and we can see that normal performance has resumed.

Monitoring will continue.
Apr 7, 13:57 UTC
Monitoring - The repair has been successfully completed, all pod 16 sites will shortly be returned to our primary platform.

We will then continue to stay in a period of monitoring.
Apr 7, 13:47 UTC
Identified - The issue has been identified, we have now switched to a secondary platform whilst a fix is being implemented.

Further updates will be provided shortly.
Apr 7, 13:23 UTC
Update - We are continuing to investigate this issue and have seen some improvement to performance.
We are still working on this and will provide an update shortly, our apologies for any inconvenience caused to those affected.
Apr 7, 12:54 UTC
Investigating - We are investigating an acute performance issue impacting Pod 16 customers.
We are investigating this currently and will provide an update shortly.
Apr 7, 11:28 UTC
Apr 6, 2026

No incidents reported.

Apr 5, 2026

No incidents reported.

Apr 4, 2026
Pod 18 maintenance
Completed - The scheduled maintenance has been completed.
Apr 4, 18:05 UTC
Scheduled - Pod 18 is undergoing maintenance and will experience a short period of downtime during the maintenance window.
Apr 4, 16:35 UTC
Apr 3, 2026

No incidents reported.

Apr 2, 2026

No incidents reported.

Apr 1, 2026

No incidents reported.

Mar 31, 2026

No incidents reported.

Mar 30, 2026

No incidents reported.

Mar 29, 2026

No incidents reported.

Mar 28, 2026

No incidents reported.

Mar 27, 2026

No incidents reported.

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