All Systems Operational

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This is our status page where we will share information about our services for our customers, good or bad. These metrics are calculated automatically.

You can contact our support team in one of these ways:

Live Chat: In app via Titan
Telephone: 0117 325 4755
SMS: +44117 325 4755
Email: support@titanpmr.com

Uptime over the past 90 days. View historical uptime.
Titan core API platform ? Operational
90 days ago
100.0 % uptime
Today
Titan access to NHS Operational
90 days ago
100.0 % uptime
Today
Titan Enterprise API Operational
Third Party Integrations Operational
90 days ago
99.87 % uptime
Today
NHS services Operational
Titan Helpdesk ? Operational
Titanverse Services Platform Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Mar 28, 2025

No incidents reported today.

Mar 27, 2025

No incidents reported.

Mar 26, 2025

No incidents reported.

Mar 25, 2025

No incidents reported.

Mar 24, 2025

No incidents reported.

Mar 23, 2025

No incidents reported.

Mar 22, 2025
NHS Spine Directory maintenance
Completed - We have had notification from the NHS that this maintenance has been postponed and will no longer go ahead today.
Mar 22, 07:36 UTC
Scheduled - The NHS are carrying out an upgrade to the Spine Directory Service (SDS) on Saturday 22 March 2025 between 09:00 and 16:00.

The Care Identity Management (CIM) and self-service smartcard unlock applications will be unavailable throughout the upgrade period.

Authentication and connections to the SDS will be unaffected, and they are confident there will be no direct impact to customers other than the CIM and self-service smartcard unlock unavailability mentioned above.

The Titan team will be introducing enhanced monitoring during this NHS maintenance window however we do not anticipate any problems.
Mar 21, 09:46 UTC
Mar 21, 2025

No incidents reported.

Mar 20, 2025

No incidents reported.

Mar 19, 2025

No incidents reported.

Mar 18, 2025

No incidents reported.

Mar 17, 2025

No incidents reported.

Mar 16, 2025

No incidents reported.

Mar 15, 2025

No incidents reported.

Mar 14, 2025

No incidents reported.

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