Titan PMR
All Systems Operational

About This Site


This is our status page where we will share information about our services for our customers, good or bad. These metrics are calculated automatically.

You can contact our support team in one of these ways:

Live Chat: In app via Titan
Telephone: 0117 325 4755
SMS: +44117 325 4755
Email: support@titanpmr.com

Titan core API platform ? Operational
90 days ago
99.42 % uptime
Today
Titan access to NHS Operational
90 days ago
100.0 % uptime
Today
Titan Enterprise API Operational
Third Party Integrations Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Feb 2, 2023

No incidents reported today.

Feb 1, 2023

No incidents reported.

Jan 31, 2023

No incidents reported.

Jan 30, 2023

No incidents reported.

Jan 29, 2023

No incidents reported.

Jan 28, 2023

No incidents reported.

Jan 27, 2023

No incidents reported.

Jan 26, 2023

No incidents reported.

Jan 25, 2023
Completed - The scheduled maintenance has been completed.
Jan 25, 20:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 25, 18:32 UTC
Scheduled - NHS Digital will be commencing maintenance to the CIS (the Care Identity Service that operates the NHS smartcard system) on Wednesday evening.

This is a re-attempt of maintenance they carried out on 30 November which did impact smartcard authentication.

During this maintenance window they have told us that smartcard management functions won't work (e.g. renewal of a smartcard), but normal smartcard authentication should work.

There is a risk that there will be an issue with smartcard auth during this time, but this is not anticipated by the NHS.

We will be monitoring the situation on Wednesday evening, should you experience an issue please try again after 20:30. If you continue to experience issues after the change window is complete, please let us know via support@titanpmr.com

Jan 23, 11:28 UTC
Jan 24, 2023

No incidents reported.

Jan 23, 2023

No incidents reported.

Jan 22, 2023

No incidents reported.

Jan 21, 2023

No incidents reported.

Jan 20, 2023

No incidents reported.

Jan 19, 2023

No incidents reported.